We call them when we can’t solve a problem ourselves. We chat with them when we know it’s quicker and less controversial, and we yell at them when we don’t get our way. Who are they? Customer service reps. I’ve worked in customer service for nearly 8 years, from selling newspaper ad space to showcasing restaurant equipment, and now digital publishing. I understand both sides – as the customer and…Continue reading Customer Service: The Art of Understanding
Tag: work
Balancing Full Time Work, Freelancing, and Life
As I finally kicked off my socks after a nearly 14-hour work day, I thought to myself, WOW. Where did all the time go? I can’t believe it’s already 8:30 at night. I worked for HOW LONG today? And I feel GOOD about it? People think I’m crazy. I have so many thoughts on this, and I get a lot of questions, such as how do I do it, why…Continue reading Balancing Full Time Work, Freelancing, and Life
I rocked SIX meetings in six hours. You can too.
Mondays are always a little hectic. There’s a lot to do when we get back into the office after a nice two-day break. Mondays fly by because they’re usually busy! But who knew a regular TUESDAY could be so demanding?? I already had three meetings scheduled as I walked into work this past Tuesday. I wound up keeping quiet and owning it in the end, and you can too. Rock…Continue reading I rocked SIX meetings in six hours. You can too.